Xerox: Access restored for food stamp users

October 12, 2013 • National News

In this pho[auth] to taken Thursday, Feb. 4, 2010, an Electronic benefit Transfer card, food stamp recipients use to purchase food, is seen at the Sacramento County Economic Development Department in Sacramento, Calif. Shoppers in Illinois and other states have been unable to use their food stamp debit cards because of an outage at the vendor that processes the payments. Xerox Corp. spokeswoman Karen Arena confirmed Saturday that some Electronic Benefits Transfer systems are experiencing temporary connectivity issues. (AP Photo/Rich Pedroncelli, File)

Xerox Corp. says that access to food stamp systems has been restored in 17 states that were affected by a temporary outage.

People in Ohio, Michigan and Texas were unable to use food stamp debit-style cards for hours on Saturday. Xerox said a routine test of backup systems resulted in a temporary system failure.

Xerox Spokeswoman Jennifer Wasmer said in an email that it took time to restore the system and make sure it was fully functional.

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