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Health law glitches: fatal or fleeting?

October 7, 2013 • Business


FILE – In this June 17, 2005 file photo, Mark McClellan is seen in Maple Grove, Minn. The glitch-ridden rollout of President Barack Obama’s health care law has opponents crowing: “Told you so!” and insisting it should be paused, if not scrapped. But others, including insurance companies, say there’s still enough time to fix the online enrollment system before uninsured Americans start getting coverage on Jan. 1. McClellan, who ran Medicare during the prescription program rollout in 2006, said that during that time he had detailed daily tracking stats, and he’s sure the Obama administration must have at least the same level of information. (AP Photo/Charles Dharapak, File)

WASHINGTON (AP) — The glitch-ridden rollout of President Barack Obama’s health care law has opponents crowing: “Told you so!” and insisting it should be paused, if not scrapped.

But others, including insurance companies, say there’s still enough time to fix the online enrollment system before uninsured Americans start getting coverage on Jan. 1.

After emergency repairs over the weekend, consumers in different parts of the country Monday continued to report delays on healthcare.gov, as well as problems setting up security questions for their accounts. The administration says the site’s crowded electronic “waiting room” is thinning out. Still, officials announced it will be down again for a few hours starting at 1 a.m. Tuesday for more upgrades and fixes.

Despite the confusion, the insurance industry has held off public criticism. Alarmed that only a trickle of customers got through initially, insurers now say enrollments are starting to come in and they expect things to Login to read more

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